India’s collection and lending landscape has undergone significant evolution in recent years, driven by rapid digitization, policy reforms, and changing consumer expectations. The rise of Fintech solutions has introduced innovative approaches to lending and debt recovery, fostering more efficient and customer-friendly processes.
Banks and non-banking financial companies (NBFCs) are increasingly leveraging artificial intelligence and machine learning to enhance credit assessment and streamline collections, while balancing risk management with customer-centric practices. World over technology is playing a significant role in transforming lending system. Block chain technology is increasing being deployed in international remittances. Artificial Intelligence and cloud computing is also in for a big boost in the near future.
The Bharat Collection & Lending Summit 2025 is set to bring together the leading minds, innovators, and decisionmakers from the financial services industry to address the evolving landscape of collection and lending in India. This premie event will explore transformative strategies, the impact of digital innovation, and regulatory developments shaping the future of debt recovery and lending. Join us at the Bharat Collection & Lending Summit 2025 to gain valuable insights, network with peers, and navigate the future of lending and collections with confidence.
Key Themes to be Addressed
Digital Transformation in Debt Collection
Navigating the Digital Lending Boom in India: Balancing Innovation and Regulation
Building a Holistic Collections Framework
Regulatory Environment and Compliance Technological Advancements in Lending
Collections Understanding the NPA Challenge in the Current Economic Climate
Current Landscape of Payment Solutions in Collections
The State of Digital Lending in Bharat
Our Speakers

















Ashish Lakhtakia
General Counsel, Chief-Regulatory Affairs and Company Secretary Future Generali India Insurance Company Limited


























Awards
Individual Awards

Industry Leader of the Year in Collection

Lending Visionary of the Year

Best Emerging Leader in Collection and Lending

Outstanding Contribution to the Collection Industry

Game Changer Award in Lending and Collections

Collection Professional of the Year

Lending Innovator of the Year

Best Collection Team Leader

Visionary Leader in Debt Management

Customer Champion in Collections

Top Influencer in Lending Technology

Outstanding Compliance Leader in Collections

Fintech Pioneer in Lending and Collection

Rising Star in the Collection Industry

Outstanding Contribution to Debt Recovery

Leadership Excellence in Financial Services

Champion of Customercentric Collection Practices

Best Innovator in Lending Solutions

Ethical Leader in Collection and Debt Management

Exemplary Mentor in the Collection and Lending Sector
Corporate Awards

Best Debt Collection Agency

Outstanding Debt Recovery Strategy

Excellence in Digital Collection Solutions

Most Customer Centric Collection Approach

Innovative Technology in Collection Operations

Best Use of AI/Automation in Collections

Best Collection Team of the Year

Leader in Ethical Collection Practices

Fastest Growing Collection Firm

Best Lender of the Year (Bank/NBFC)

Innovative Lending Product of the Year

Outstanding SME Lending Initiative

Leader in Digital Lending Transformation

Best Risk Management Strategy in Lending

Most Inclusive Lending Program (Financial Inclusion)

Best Customer Experience in Lending

Fastest Loan Processing Solution

Top Fintech Lender of the Year

Best Sustainable Lending Initiative

Best Use of AI/ML in Lending and Collection

Most Innovative Fintech Solution for Collections

Leader in Payment Integration for Collections

Best Mobile App for Lending or Collection
Who should attend?
CEOs, CFOs, and Senior Executives from banks, NBFCs, Insurance and Fintech firms
Heads of Collection and Recovery Departments
Lending and Credit Managers Risk Management
Professionals Regulatory and Compliance Officers Technology and Innovation Leaders
Focusing on financial solutions Consultants and Analysts
Specializing in financial services Policy Makers involved in financial regulations
Investors looking for insights into lending trends
Why you should attend?
New connections
Understand how your industry peers are managing uncertainty and keeping their people motivated
Business trends
Gain in-depth guidance from expert speakers on fine-tuning your customer experience and Stay current with emerging business trends
New technologies
Understand the impact new technology can make and be inspired by the distinguished leaders & their thoughts at the forefront of their game
Get actionable advice on specific business challenges& get your most pressing questions answered
Understand the need for customer-centricity to compete in disruptive environments
Make the most of Virtual Networking which is the need of the hour
Our Partners
Presenting Partner

Spocto X (A Yubi Company) is the world’s leading end-to-end debt collection platform focused on digitizing the entire collections process. With Spocto X, your debt collections are made simpler, faster and easier with dignity to the borrower – thus, “Simplifying Collections with Superior Customer Experience”. Their E2E collections platform – SpoctoX, empowers Financial Institutions with AI, ML, and NLP-Driven Technologies to provide a seamless collections experience. Equipped with path-breaking advanced features, SpoctoX simplifies the collections workflow thereby enhancing recovery outcomes.
Collection Marketplace Partner

YuCollect is India’s First Collection Marketplace. With YuCollect, lenders and collection agencies share a single, transparent view of each transaction on the ground, ensuring clarity and accountability. For collection agencies, we offer business growth opportunities, training, and compliance support. For lenders, we enable cost-effective vendor discovery, technology integration, and end-to-end compliance, raising the standard for control, compliance, and performance in India’s debt collection industry. YuCollect is a part of Yubi Group, which is currently valued at $1.5B. Yubi is integrated with over 500 lenders across India.
Platinum Partner

Credgenics is the leading provider of Loan Collections and Debt Resolution solutions to Banks, NBFCs, FinTech lenders, and ARCs worldwide. Credgenics provides a Machine Learning enriched and digital-first approach across the end-to-end collections lifecycle with digital collections, integrated omni-channel communications, predictive dialer, digital payments, mobile-based field collections, dashboards, advanced collections analytics, litigation management, and Online Dispute Resolution. The AI-powered SaaS-based technology platform has been recognized thrice as the #1 Best Selling Loan Collections Platform by IBSi in their Annual India SLT from 2022 – 2024. Credgenics works with 150+ customers and touched an overall loan book worth USD 250 billion in FY24. It handles 98 million retail loan accounts and sends over 1 billion digital communications. With Credgenics, lenders have increased resolution rates by 20%, improved collections by 25%, reduced collections costs by 40% and collections time by 30%, and improved legal efficiencies by 60%.
Silver Partner

Vymo is pioneering the future of collections through its end-to-end Collections Management System (CMS). Leading lenders like HDFC Bank, ICICI Bank, SMFG, and LendingKart trust Vymo’s CMS to optimize agent productivity and maximize recovery efficiency. With robust modules leveraging AI for core collections, hardship workflows, earnings and vendor enablement, Vymo has helped leading institutions achieve upto 100% increase in debt recovered per agent and 250% increase in input effort productivity.
Trusted by industry leaders and processing over 350K daily active users with zero downtime, Vymo combines enterprise-grade reliability with cutting-edge innovation. The platform’s unique combination of mobility excellence, behavioral excellence, and scalable architecture helps financial institutions achieve unprecedented efficiency in debt recovery. With a 65%+ adoption rate across banks, Vymo is redefining collections—smarter, faster, and built for scale.
Exhibit Partner

Credility (Credit + Mobility), a brand of i-XL Technologies, is a trusted leader in Lending Tech Solutions, empowering 40+ financial institutions with cutting-edge digital products. Our solutions drive automation, efficiency, and seamless operations across all levels from field executives to top management.
goCollect is our smart Collection and Recovery CRM, designed to automate, streamline, and optimize collections across on-field, telecollections, and digital channels. It enhances compliance, accountability, and recovery rates, ensuring financial institutions stay ahead in an evolving market.
With 40+ trusted clients, 95+ successful implementations, and 35K+ active users, backed by 15+ years of expertise, Credility is setting new benchmarks in collections management. In an industry where efficiency and transparency are critical, goCollect empowers lenders with the tools to take complete control of their collections strategy delivering faster, smarter, and more efficient recoveries.
Exhibit Partner

Monnai is a consumer intelligence platform that integrates global data sources and AI to help businesses make smarter decisions across the customer lifecycle. From onboarding through collections, our platform connects companies to 450+ real-time contextual signals from over 195+ countries, delivering insights that drive growth and reduce risk.
By combining alternative data, device intelligence, behavioral analytics, and powerful decisioning tools, we help businesses drive growth, reduce fraud, and maximize customer lifetime value. Unlike traditional and point solutions, Monnai’s modular approach lets businesses start anywhere in the customer journey and expand as needed, making advanced analytics accessible to companies of all sizes.
Trusted by leading fintechs and financial institutions worldwide, Monnai turns fragmented data into actionable intelligence, enabling businesses to grow confidently in an increasingly complex digital landscape.
Exhibit Partner

EbixCash is a leading Fintech solution provider that is emerging as one of the leading Financial Exchanges in India. We offer a specialized suite of products and technology solutions for Banking, Finance, Travel, and Insurance Industries which support clients in 60+ countries. Our pioneering enterprise level origination, receivables management, debt management, asset & wealth management and Insurtech solutions are trusted by over 200+ clients globally.
Ebix Debt Collections is our flagship product with 100+ implementations across the globe including Southeast Asia, Middle East, Europe, Africa, and India. Ebix Debt Collections is a web-based highly parameterizable system, designed on a modular framework and provides multi portfolio and multi-product support. Its functionality has been enriched over the years with domain experience gained from multiple implementations. Global clients as well as System Integrators have validated the scalability and security features of its architecture. This is substantiated by the volumes handled by our solution for one of the largest NBFC’s in India, which is close to 3 million plus accounts and our multiple implementations in the Telecom sector where the volume is more than 6.5 million accounts.
The Debt Collections System is equipped with a modern User-friendly UI and features such as Graphical Workflow Designer, Graphical Rule Engine, Screen designer with UDF functionality. The solution is built using service-oriented architecture and can easily interface with external data sources and systems. It can be deployed physical infrastructure or hosted on Cloud infrastructure, based on client preference.
Innovation Partner

Alohaa: Smarter Calling for Fintech Recovery Teams & all Industries
Alohaa helps fintech recovery teams reach customers despite call blocking. In lending and collections, blocked calls delay payments and hurt recovery rates. We developed in-house Alohaa methods through process and technology will ensure the call is always connected to your client, even when previous numbers are blocked.
We also have products for all kinds of calling teams. Alohaa’s cloud telephony platform streamlines outbound calling, IVR, and analytics, improving efficiency and success rates. Fintech lenders and recovery teams rely on us to boost contact rates and maximize collections.
Keep your calls reaching customers. Optimize recovery with Alohaa.
ODR Partner

WeVaad is an Online Dispute Resolution (ODR) Institution which conducts institutional arbitration, institutional mediation and institutional conciliation in a time-bound, cost-effective and confidential manner. It has helped domestic and international companies in resolving disputes like outstanding loans, credit card defaults, outstanding invoices, consumer disputes, cheque dishonour etc. within 90 days, vis-a-vis a few years before courts. It has an extensive and experienced panel of WeVaad Experts who conduct these processes.
By leveraging technology along with a simplified procedure, it has transformed dispute resolution for listed and unlisted companies in sectors including BFSI, retail, FMCG, telecom, etc. by implementing sector specific resolution mechanisms including grievance redressal mechanisms. The same has aided companies in increasing their resolution rate by 30% and enhancing their collection strategies by 25%. It has handed cases with a quantum of claims of more than INR 800 crores.
Fintech SRO Partner

Fintech Association for Consumer Empowerment (FACE) is an RBI-recognized Self-regulatory Organization in the FinTech Sector (SRO-FT). FinTech companies of all kinds come together at FACE to build an industry that enables customer-centric financial services that are safe, suitable, and transparent, delivering positive impacts on society and the economy. The FinTech community (providers, enablers, stakeholders, and others) unite at FACE to develop a nurturing ecosystem where companies and consumers responsibly participate and thrive in the digital economy.
Supporting Partner

Finance Industry Development Council (FIDC) is a Representative Body of Asset and Loan Financing of the NBFCs registered with the Reserve Bank of India. FIDC was formed 16 years ago and is the recognized face of the NBFC sector. We have been engaged in regular interaction both with Reserve Bank of India and Govt. of India, which include pre-budget meetings and also important policy related meetings with RBI. Almost all the leading NBFCs and a large number of small and medium sized NBFCs are our members.
Media Partner

At Bharat CXO, we celebrate the silent achievements of our nation’s unsung heroes—those who tirelessly contribute to our country’s growth, create jobs, and share their knowledge with the youth. We strive to honor their hard work by highlighting their contributions through blogs and sharing their stories and experiences, as well as creating platforms for their voices to be heard.
Bharat CXO is a business and technology magazine that has published blogs and articles featuring over “500+ CXOs on our LinkedIn profile”. and many more coming in Other social media platforms.
We primarily work with:
1. C-level executives (CEOs, CIOs, CTOs, CXOs)
2. Business leaders and decision-makers.
3. IT professionals and technologists
4. Entrepreneurs and start-up founders
What We do as a CXO PR Managing Agency
1. We write blogs and post it in Social media platforms.
2. We create videos and publish in social media platforms
3. C-suite executive insights and interviews, Business Podcast,event
4. Short films, story telling.
5. Digital and physical Magazines and lot more
Overall, Bharat CXO is a platform that informs, educates, and inspires business leaders and technologists in India and beyond.
Media Partner

At Business Minds Media, we are dedicated to providing authentic and valuable business insights to entrepreneurs, industry leaders, and business enthusiasts. Our mission is to serve as a trusted resource, offering high-quality content that informs and inspires.
Through our dynamic distribution channels, we reach readers across various industries via digital platforms and physical distribution. Our vibrant online community amplifies your story’s reach, enhancing your brand’s visibility through creative storytelling. We craft remarkable designs and layouts that capture attention, delivering an exceptional reading experience.
Our platform showcases success stories of entrepreneurs, leaders, and executives, providing a stage for those making significant impacts in their fields. We feature visionary leaders driving transformation across sectors such as manufacturing, real estate, fintech, and more.
At Business Minds Media, we believe in the power of storytelling to inspire and inform. Join us as we explore the journeys of those shaping the future of business.
Why sponsor?
- Connect and network with industry stalwarts, thought leaders and decision makers.
- Develop future collaborations and partnerships.
- Utilize the platform to introduce your innovative technology solutions in the AI and Analytics space.
- Lead generation and business opportunities spread over 1 day inclusive of business meetings, live pitch & networking.