India’s fintech market is the world’s fastest growing – 67 percent of the more than 2,100 fintech entities in operation have been set up in the last five years.
Driving their growth are India’s numerous start-ups that offer innovative technologies to reduce the asymmetry of information between financial institutions and investors. India’s rapid adoption of digital/online payments, since the demonetisation move in late 2016, has also heavily contributed to the growth of the country’s fintech market.
As regulatory barriers shrank and traditional banks were disrupted, incumbents started to rethink their business models and leverage digital innovations. As a result, the next phase of growth will be more difficult for Fintechs. While strategies will evolve differently for companies in each of these 5 categories, Fintech startups will need to focus on 3 key areas to drive growth in this environment:
1. Focusing on the Customer Experience
2. Personalizing Their Service
3. Securing Customer Data
Moving the communication to the cloud with the Omni channel support can go a long way to drive the key areas to growth.
Presenting Partner
Exotel is one of Asia’s largest cloud telephony companies, working with 4,500+ businesses including top enterprises and start-ups. They solve communication problems for various industries be it Automobile, E-commerce, Cab aggregators, BFSI or Fintech. Exotel is a secure and reliable business phone system on the cloud. Simple to setup. No additional infrastructure or equipment required. Enables sales and support teams irrespective of where they work from.
Visit us at www.exotel.com
Our Enthusiasts Speaking
Rahul Kumar
Head of Alternate data product
Amica Financial Technology Pvt. Ltd.
(Jupiter Money)
Pushpinder Kaur Bhullar
Head Operations
CASHe
Goldie Paul
Business Lead – Digital Lending
CreditMantri
Anurag Reddy
VP, Product and Chief of Staff
Dinero
Robin Bishwajeet
Chief Product Officer
ZikZuk
Krishnan Parameswaran
CTO and Co-Founder
Namaste Credit
Subha Sundaram
ABM Lead
Exotel
This Webinar will focus on
Driving Digital-First Customer Experiences with Cloud Communications
Hybrid working model solutions empowering your customer facing team
Focus on better personalised CX engagement without worrying about compliance and Infrastructure
Who would attend
CXO / Sr VP /VP/Director /Head of