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India has primarily been a hub for outsourcing, it wasn’t different for the gaming industry. But, in our recent past, the scenario has transformed where we see a lot of gaming companies coming up in India curated for the Indian ecosystem. The turning point has been unrestricted access to high-speed internet and affordable smartphones. This also ensures that a larger target group of customers and eventually users are available now making the scope of growth manifold.

Though this scenario boosts the market, the competition becomes really steep for the gaming organisations to grow their user base and to retain the user. In this endeavour, customised communication and constant engagement play a pivotal role. But, this communication flow has to be really reliable, and cost-effective. Cloud communication has the capability to be that tool that perfectly fits the bill to set up a robust and efficient channel of communication between India’s emerging gaming companies and their users.

Presenting Partner

Exotel is one of Asia’s largest cloud telephony companies, working with 4,500+ businesses including top enterprises and start-ups. They solve communication problems for various industries be it Automobile, E-commerce, Cab aggregators, BFSI or Fintech. Exotel is one of Asia’s largest cloud telephony companies, working with 4,500+ businesses including top enterprises and start-ups. They solve communication problems for various industries be it E-commerce, Logistics , Cab aggregators,BFSI , Automobile.

Exotel is a secure and reliable business phone system on the cloud. Simple to setup. No additional infrastructure or equipment required. Enables sales and support teams irrespective of where they work from.

Visit us at www.exotel.com

Our Enthusiasts Speaking

Garima Pant

Garima Pant

Associate Vice President- Customer Experience

Junglee Games
Leela Shankar Adhimulam

Leela Shankar Adhimulam

Founder and Chief Executive Officer

Krypton Cloud Gaming
Raunak Bagga

Raunak Bagga

Chief Executive Officer & Founder

Koolgen Interactives
Rajat Bandopadhyay

Rajat Bandopadhyay

Assistant Professor, School of Media & Communication

Adamas University

Co-Founder

Red Panda Transmedia

Consulting Partner

GamerGage Studio
Vikas Kantu

Vikas Kantu

Senior Vice President

Quadrific Media Pvt Ltd.
Imtiaz Hussain

Imtiaz Hussain

COO

YesGnome
Prateek Vora

Prateek Vora

Head – Online Reputation Management

Games24x7
Prashant-Sharma

Prashant Sharma

Vice President – Customer ExperienceO

Gameskraft
Anamitra-Ghosh

Anamitra Ghosh

ABM Associate

Exotel
Raman M K

Raman M K

Head of ABM

Exotel

Designations to Target

CXOs, Directors, VP, AVP, Head

Operations

Support/Customer Success

Sales

Marketing

Product

In this webinar you will learn

3:30 PM – Opening Remarks

3:35 PM – Adoption of Cloud Communication for constant consumer engagement in the gaming industry

3:55 PM – Reimagining the Customer Experience using Cloud Communication

4:45 PM – Q & A with the final thoughts

5:00 PM – Close of roundtable