Transform Service Delivery and Boost Revenue with Connected Customer Conversations in Consumer Durables
India’s consumer durables industry is set to touch $34 billion in market size by 2025*
In today’s fast-paced consumer durables industry, delivering exceptional service has never been more important. With increased competition and changing customer expectations, businesses need to find new ways to stand out and drive revenue growth. This is where connected customer conversations come in.
The evolving customer challenges :
If not in a transaction mode, do you know what your customers need or want?
Are there next best actions ready for each customer interaction?
Is there a 360 view of the entire customer journey with predictive behaviours?
Join our webinar to learn how connected customer conversations are transforming service delivery in the consumer durables industry. Discover how businesses can create personalized, efficient and effective interactions with customers at every touchpoint in the customer journey, and increase revenue growth by preventing revenue leakage.
Our experts will share insights on the latest trends and best practices for delivering connected customer conversations in the consumer durables industry. From proactive engagement to real-time support, you’ll gain valuable insights on how to create a winning strategy that delivers superior service and drives business growth.
Don’t miss this opportunity to learn how connected customer conversations can help you create a competitive advantage and power revenue growth in the consumer durables industry.
Presenting Partner
Exotel is one of Asia’s largest cloud telephony companies, working with 4,500+ businesses including top enterprises and start-ups. They solve communication problems for various industries be it Automobile, E-commerce, Cab aggregators, BFSI or Fintech. Exotel is a secure and reliable business phone system on the cloud. Simple to setup. No additional infrastructure or equipment required. Enables sales and support teams irrespective of where they work from.
Visit us at www.exotel.com
Key takeaways
Insights on the latest trends and best practices for delivering connected customer conversations in the consumer durables industry.
Strategies for leveraging technology to create personalized and efficient interactions with customers.
Best practices for preventing revenue leakage and maximizing revenue growth.
Actionable insights for creating a winning strategy that delivers superior service and drives business growth.
Our Speakers
Somnath Kedia
Business Head
IFB Industries Ltd
Jaytilak Mazumdar
SBU Head
Hindware Home Innovation Limited
Aditya Singh Chauhan
Product Group Head
Ken Lifestyles Pvt. Ltd.
Azlan Khan
Service Head
A.O. Smith India
Angira Agrawal
Global SVP, GTM and Strategy