All healthcare organizations strive for one goal — improving the health and wellbeing of patients. And one of the ways to achieve this is by improving patient engagement.
Recent surveys highlight that healthcare leaders and clinicians believe just 34 percent of their patients are highly engaged. Evidence suggests that when patients are actively involved in their healthcare experience, it could create better outcomes.
But the challenge is to ensure continuous interactions between patients and healthcare providers across the continuum of care.
- How do we make it easy for patients to reach out and remain engaged with their healthcare providers—especially between visits and post-recovery?
- And how do we make it sustainable for healthcare providers to stay actively involved with their patients?
Having the right communication strategies and systems in place can help build a more human healthcare experience.
If automation could take care of the high-volume and repetitive actions that challenge healthcare providers, the staff could invest their time and effort in building an empathetic rapport with the patients.
Because nothing can replace the value of human interaction. And every conversation with the patient is an opportunity to build a stronger patient-provider connection.
Join us to find out how effective management of internal and external communication within your organization can ensure continuous patient engagement for a high-quality healthcare system and hyper-personalized, seamless patient experiences.
Presenting Partner
Recognized by Deloitte, Frost & Sullivan, TrustRadius, NASSCOM, and many others, LeadSquared is a SaaS solution provider, helping 2000+ enterprises across 19 countries to drive sales efficiency at scale. At LeadSquared, we aim to build truly connected, empowered, and self-reliant sales organizations with the power of automation. Our sales tech stack – sales execution, digital onboarding, and marketing + process + field force automation, currently empowers 250,000 users worldwide.
Ozonetel was founded in 2007 by an experienced team of technologists and entrepreneurs. Our full-stack customer experience software was built from the ground up to solve the practical problems that keep call centers worldwide from making the most of their communications platform.We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continues to set us apart as we’ve grown to create a global impact.
For more information visit www.ozonetel.com
Key Takeaways
Leveraging AI-enabled omnichannel communication & automation tools to improve patient experience
Hyper personalization throughout the patients’ healthcare journey
Actionable insights to manage communication for continuous patient engagement
Our Speakers
Santosh Marathe
Regional CEO Western Region
Apollo Hospital
Sudhanshu Mishra
VP- Business Development
Ozonetel
Vineet Kumar Tiwari
Assistant Vice President of Sales
LeadSquared
Dr. (Col) Prabal Deb
Head of Operations
Aster Labs
Dr. Garima Sawhney
Co Founder
Pristyn Care
Kousar Shah
Senior Vice President