Amidst digital disruption, education has been transformed from a place to a platform. According to studies, 62% of millennials say they are too anxious to take a phone call, and 79% of millennials & Gen Z prefer live chat over any other channel. So, you see where it is headed!
However, supporting students through the entire journey across voice, chat, social media, and instant messaging platforms can spread resources thin and may result in lead leakage with no pipeline visibility.
So, before kickstarting the enrollment processes this year and officially embarking on the outreach activities, institutions must adopt omnichannel engagement to streamline the student journey.
To achieve your enrollment goals this year efficiently and cost-effectively, join us for the webinar, “An Omnichannel Approach to Student Engagement & Increased Enrollment in 2023.”
Presenting Partner
Ozonetel was founded in 2007 by an experienced team of technologists and entrepreneurs. Our full-stack customer experience software was built from the ground up to solve the practical problems that keep call centers worldwide from making the most of their communications platform.We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continues to set us apart as we’ve grown to create a global impact.
For more information visit www.ozonetel.com
Learn from experts on
How to automate touchpoints across the student journey — right from the first conversation to enrollment
Leveraging AI & automation to enable self-service and resolve over 75% of queries without the counselor's help
Harnessing the power of cloud-based CCaaS to connect every digital channel into one agent console and achieve a bird-eye view of the lead funnel
Our Speakers
Shubham B.
Chief Operating Officer
Wheebox
Shaishav Kayastha
Business Head, West Side
Extramarks Education India Pvt. Ltd.
Apurba Ghosh
Head of academics
Filo
Sagnik Ghosh
Director
Unacademy
Bittoo Aggarwal
Vice President
Geekster
Rampradeep Kumar P
Senior Product Consultant