How can education leaders orchestrate a student experience that meets modern expectations of personalization and immediacy while safeguarding data and scaling effectively? This roundtable zeroes in on that pivotal question, charting the CX landscape for the years ahead.
Key points of discussion will include
Seamless Student Journey Orchestration to unify the student journey from inquiry to alumni engagement
Balancing high-tech personalization with the authenticity of human interactions
Real-time support and the technological infrastructure needed to underpin it
Navigating the tightrope between personalization and data security even as operations scale up
Agile Solutions: Keeping pace with rapid tech evolution
In an era of tight budgets, the roundtable will consider how cost-efficient CX solutions can also enhance institutional accreditation and rankings.
Join us for a dynamic discussion on shaping a student-centric educational culture that is as responsive as it is responsible, setting a new standard for student engagement in the digital age.
Presenting Partner
Ozonetel is an industry leader within the Customer Experience (CX) space, offering businesses a robust, omnichannel platform to manage end-to-end communication flows.
The platform helps enterprises to engage with customers at every touch point across voice, chat, SMS, WhatsApp, and other digital channels. It fully integrates with CRM and other business applications and offers a truly omnichannel experience for customers.
Ozonetel offers its customers a global infrastructure that is fully compliant with the telecom regulations across United States, South & Middle East Asia, and India.
For more information visit www.ozonetel.com
Who should attend?
Admission Head
CTO/CIO
Sales Head
Vice Chancellor
Marketing Head
Our Speakers
Harsh Ranjan Sinha
Expert Speaker
Anjani Kumar Bhatnagar
Deputy Director
Amity University
Sharang Dhaimade
Co-founder & Chief Marketing Officer
SEED Global Education Services Private Limited
Nihar Pandit
Director of Product Management
Unext
Sandhir Sharma
Pro Vice Chancellor
Chitkara University
Abhishek Sharma
Chief Business Officer
Vidyamandir Classes
Jagjit Singh Chowdhury
Regional Head – India (West)